If you need to downgrade or cancel your account, please send us a message via the support chat bubble inside of CloudSpot or send us an email to [email protected].
Please make sure to include your CloudSpot username or email associated with your account so we can quickly process your request. We'll respond asking a couple of questions about your experience, as we truly value your feedback and want to learn ways to make CloudSpot better!
All subscription payments are considered pre-payments for CloudSpot's service. Downgrade or cancellation requests made at any point during a given billing period (monthly or yearly) will be be applied to your next billing cycle.
As all subscription payments are pre-paid for the selected period (monthly or yearly), refunds are not available for unused time.