If you do not have access to a computer, you may download photos directly to your iPhone or iPad. Note: This requires more time and takes up more space on your phone. Large galleries may take over an hour.

Before You Start

  1. Ensure that you are connected to reliable Wi-Fi.
    Note: Downloads will fail if you use cellular data.
  2. Ensure that your screen does not turn off (Tap Settings > Display & Brightness > Auto-Lock > Never).
    Note: Downloads will fail if the screen locks.

Download Your Photos

  1. Tap the Download link in the email from your photographer. A new Safari window opens.
  2. Tap the Download icon.
  3. Tap the Blue Down Arrow in the top right hand corner.
  4. Once your download has completed, tap the file that is shown (Myphotos_1).
  5. Your iPhone will open up Files, a pre-installed iOS app. Or, it will prompt you to re-download Files.
  6. Tap the "ZIP" file. The app will automatically unzip these items for you.
  7. Tap the new Folder that appears.
  8. View your images.

Save Your Photos

  1. Tap "Select" in the top right hand corner when viewing your images.
  2. Tap "Select All" in the left hand corner.
  3. Tap the Box with an Up Arrow in the bottom right hand corner.
  4. Select "Save Images" to save your images to your camera roll.
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