Are you having trouble loading your gallery? Perhaps you're seeing an error that says, "Oops! Something went wrong!". This is typically a result of a small caching issue that occurs sometimes in your browser. Let's fix it together!
Clearing Site Data on Chrome (Mac & Windows)
This method will also work on all Chromium-based Browsers (i.e. Edge, Brave, etc.)
1. From within your dashboard, click ⌘+Option+J (Mac) or Ctrl+Shift+J (Windows) to open up the Inspect element in Chrome.
2. Select "Application" (If you don't see the option, click the >> button and it'll give you a drop-down menu).
3. Click "Storage" > "Clear Site Data"
After you click clear site data, you can close the inspector window and preform a HARD Refresh (⌘+Shift+R on Mac or Ctrl+Shift+R on Windows)
Fixing "Oops" on Safari
Open up your Safari browser
Click on Safari in the top left corner and then click on Preferences
3. Go to Privacy then click on Manage Website Data
4. Type in "client-gallery.com" in the search box.
5. Select client-gallery.com and click on Remove.
After you click Remove, you can close the window and then refresh your gallery page. Your client gallery should now appear!
Fixing "Oops" on Safari Mobile
Open up your iPhone's Settings app.
2. Locate Safari in your settings and tap on it.
3. Scroll all the way to the bottom of the page and tap on "Advanced".
4. Tap on "Website Data" at the top.
5. Type in the website you're needing to clear your cache on (either client-gallery.com or cloudspot.io) and swipe to the left and select Delete.
6. Open up your gallery or CloudSpot site and all should be fixed!
If you have any questions or need additional help, feel free to contact us in the chat bubble in the lower right-hand corner of your dashboard. We're always happy to help!
