What happens if my CloudSpot account is inactive, and how can I prevent data removal?
If your CloudSpot account becomes inactive, your data and account may be subject to removal due to the dormant account policy. Below, we provide details on how this policy works, how to safeguard your account, and what to do if your account has been deactivated.
Understanding the Dormant Account Policy
CloudSpot implements a dormant account policy to manage inactive accounts effectively. Accounts that remain unused for a significant period—generally between 6 and 12 months—are flagged as dormant. Once flagged, the account and its data may be removed from the platform. Before any action is taken, CloudSpot typically sends a reminder email to the registered email address. If users do not take action, account removal proceeds according to the policy guidelines. For users on free plans, data removal ensures that resources are allocated to active users.
Preventative Measures
To prevent your CloudSpot account and data from being removed in the future due to inactivity, follow these steps:
Regularly Log In: Ensure you log in to your account periodically. This simple action is the most effective way to keep your account active.
Monitor Your Email: Check for reminder emails from CloudSpot about inactivity. These emails will notify you when your account is close to being flagged as dormant.
Stay Within Free Plan Limits: Accounts on the free plan with data below the specified limits (e.g., under 5GB) are more likely to remain active as long as you log in occasionally.
What To Do if Your Data is Removed
If your account has already been removed due to inactivity:
Log back into CloudSpot to reactivate your account.
Re-upload your images to a new Collection. Note that previously removed data cannot be restored.
Review your email settings to ensure you receive future notifications about account activity.
Summary
CloudSpot’s dormant account policy helps manage inactive accounts while encouraging active use of the platform. To keep your account active, simply log in periodically and stay attentive to email notifications about inactivity. Please remember that while CloudSpot strives to notify users before account removal, it is ultimately your responsibility to keep your account active.