If your client needs to make an offline via check, cash, etc, that payment can be recorded in your Studio Invoice!

Note: This feature is only available on upgraded plans.

First, head over to the Invoice you need to update:

Open the Quick Actions menu and select Add Manual Payment.

From here, you can add the date of your client's payment and the amount they paid. If you like, you can also add a brief description of the payment and a transaction ID for your and your client's reference. Additionally, there's an option available to have a confirmation email sent to your client!

Select the payment method and click Save Payment!

The Invoice status will now update to paid, and a record of the payment will be visible in your Payment History.

For manual payments, refunds need to be processed outside of Studio. However, you can still keep track of a refund by recording it in the Invoice. If you need to issue a refund, just scroll down to the Payment History section and choose Refund payment:

You can then record if a full or partial refund was issued:

Remember, clicking Issue Refund for a manual payment does not debit your current Stripe balance or connected bank account. It simply serves as a record that a refund was issued. So, be sure to handle the actual refund to your client outside of Studio!

If you have any questions or need additional help, feel free to contact us in the chat bubble in the lower right-hand corner of your dashboard. We're always happy to help!