Once your client receives an email and clicks on the "Download Now" button, they will be directed to a download page with instructions.

This download page will display your logo as well as buttons to being downloading their photos.

In some cases, if the folder of images delivered contains a large amount of images, more than one download button may be seen on the page. Once your client clicks on a download button, a green check mark will be visible on that button and the .zip file will begin downloading to their computer.

**Note: As these downloads reference .zip files, downloading images on mobile devices isn't possible. However if your client attempts to access via their mobile device, they will be prompted to revisit the page on a non-mobile browser**

Other Help Center Articles:

Can I Digitally Deliver Just One Image to Someone?

Can Clients Download an Image on Their Mobile Device?

How Do I Send an Online Gallery Link Only?

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