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Fix Print Crops Using Photoshop's Generative Expand Tool
Fix Print Crops Using Photoshop's Generative Expand Tool

Did your client choose the wrong print size? Fix it in Photoshop!

Becca avatar
Written by Becca
Updated over a week ago

We've all experienced it before - a client accidentally chooses a print size that doesn't fit the image. πŸ™ˆ

You don't want your client to receive a badly cropped print, so how can you fix it? Thanks to Photoshop's generative expand tool, there's no need to cancel the order and ask your client to choose a different print size. You can easily adjust the image to fit their selected print size with just a few clicks!

Taylor Swift Mind Blown GIF by Recording Academy / GRAMMYs

Having Order Review enabled is an essential part of this workflow. This allows you to look over and adjust orders before they're sent to the lab, catching any potential cropping mistakes. We always recommend having Order Review enabled in your Catalogs for this reason! When an order is pending, you can adjust the crop placement and even replace the image - which is the tool we'll be using in this workflow. πŸ‘

When an order is placed through a Catalog with Order Review enabled, it will go to a Pending Orders section in your Store. In this example order, we can see that the chosen print size is not wide enough to fit all of the subjects within the print area:

Let's get it fixed! πŸ’ͺ

Step 1: Download the Images & Open Photoshop

Using the Order Actions menu, click Download Images to quickly get the image(s) you need to make adjustments to:

Next, open Photoshop and select the image from your files.

Step 2: Expand the Image Background

In Photoshop, select the Crop tool:

With the Crop tool selected, you can start expanding the background of the image. Simply click and drag on the side you need to expand, then click Generate.

Depending on how the image was cropped, you might need to extend either the top/bottom or the sides. In this instance, we're looking to add a bit of space to the bottom to ensure that all subjects fit within the 8x10 print.

Step 3: Merge the Layers & Save

Once you've finished making your adjustments, press Command + Shift + E (Mac) / Control + Shift + E (Windows) to merge the Generative Expand layer:

Then save the file by clicking File > Save:

Step 4: Replace the Image in Order Review

Back in your account, select Replace Image and upload the new file.

The new image allows all the subjects to fit into the print! πŸŽ‰

Reality TV gif. Simon Cowell as a judge on America's Got Talent raises both of his hands and sincerely declares, "Brilliant!"

It's important to note this may not work for all images. If you're having trouble expanding an image in Photoshop, please don't hesitate to reach out to our support team! We'd love to help. πŸ™Œ

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