✴️ How to Cancel ✴️
You can cancel your CloudSpot subscription at anytime by heading to the Billing section of your Settings and clicking "Cancel My Subscription".
After clicking that button, we'll ask a couple of short questions about your experience. We're always looking for ways to improve CloudSpot, so this feedback is invaluable!
All subscription payments are considered pre-payments for CloudSpot's service. Downgrade or cancellation requests made at any point during a given billing period (monthly or yearly) will be be applied to your next billing cycle.
As all subscription payments are pre-paid for the selected period (monthly or yearly), refunds are not available for unused time.
If cancelling, just know that you will lose access to premium features such as:
• Client Mobile Apps 📲
• Watermarks 🖼
• High Resolution Downloads 💻
• Expanded Storage 📁
Also know that by cancelling, all your storage on CloudSpot will be removed at the end of your current billing cycle.
Change your mind?
Just shoot us a message before the end of your current billing cycle and we'd be more than happy to reverse your cancellation!
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If you have any issues with our automated system, please send us a message via the support chat bubble inside of CloudSpot or send us an email to [email protected].
Please make sure to include your CloudSpot username or email associated with your account so we can quickly process your request. We'll respond asking a couple of questions about your experience, as we truly value your feedback and want to learn ways to make CloudSpot better!
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Just need to downgrade instead?
Find out how, right here!