Limiting Downloads

How to limit the number of images your client is able to download

Adam avatar
Written by Adam
Updated over a week ago

If your client is supposed to receive only a certain number of images for free, here are two ways to deliver your clients' picks. There are perks and limitations to each of the following options. So be sure to read both and choose whichever one fits your needs the best. Remember, if you are unsure, we're always here to help!

In both cases, you'll want to make sure that free downloads are turned OFF in the Gallery settings!

Option A: Favorites List

This option does include a step on your part as the photographer. So, if you'd rather a fully automated system, option B might be the way to go. For this option, let's say that the contract with your client includes 10 digital images. You can send the gallery to your client and ask them to select their 10 top favorites. When they are done, they can let you know by hitting the "Alert Photographer" button. You then can go into your analytics and send them a ZIP file of just their favorites. You will have the same limitation options on this file as you would if you were sending the whole gallery.

Option B: Discount Code

In this option, we'll create a discount code to cover the cost of a digital download.

First, you'll need to make sure that digital downloads are enabled in your store's catalog. Once that's complete, you can create the discount code to cover the cost of a set number of photos. For example, let's say again your contract includes 10 digital downloads. You can set the cost for each download to be $25 and then create a discount code for $250 off a digital purchase of $250 or more. This way they can also purchase more if they can't decide which ones they really want! Be sure to set the cost of your digital photos accordingly.

Here's an example of what this code would look like:

A few things to note:

For the "Applies to" section, "Single digital files" means that it will only be applicable to single images added to your client's cart. This means if they add the entire Gallery option, the code will not be applied.

Set the Minimum Order to the discount amount to ensure that clients claim all free downloads at once.

Make the Max # of Uses "1" so that the code can only be used once per Gallery.

If you have any questions or need additional help, feel free to contact us in the chat bubble in the lower right-hand corner of your dashboard. We're always happy to help!

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